Refund policy

Refunds, returns, and exchanges

At Guidance Glows, we aim to provide high-quality products and exceptional customer service. If you're not completely satisfied with your purchase, you can return or exchange items within 30 days of purchase. Items must be unused, unwashed, and in their original packaging. To initiate a return or exchange, contact our customer service team at support@guidanceglows.com with your order number and reason for the return. Refunds are processed to your original payment method within 5-10 business days after we receive and inspect your return. For damaged or defective items, please contact us immediately with your order number and a photo of the damage. For any questions, reach us at support@guidanceglows.com, Thank you for shopping with us!

By completing a purchase with Guidance Glows, you are agreeing to our refund policy.